Terms of service

Terms of Service

Welcome to Kneevo. By accessing our website or making a purchase, you agree to these Terms of Service. We recommend that you read them carefully before using our website.

By using this website, you confirm that you accept these terms and our Privacy Policy. If you do not agree with them, please do not use our services.

 


 

1. General Information

This website is operated by Kneevo.

Throughout the site, the terms “we,” “us,” “our,” and “Kneevo” refer to our company.

Our store is hosted on the Shopify platform, which enables us to offer our products and process orders securely.

 


 

2. Eligibility

By using this website, you confirm that:

  • You are of legal age to make purchases in your country of residence.

  • All information provided during the checkout process is accurate and up to date.

  • You will use this website only for lawful purposes.

 


 

3. Products

We make every effort to display our products as accurately as possible.

However:

  • Colors may vary slightly depending on your device's screen.

  • We reserve the right to modify product descriptions, prices, or availability without prior notice.

  • We may discontinue any product at any time.

 


 

4. Orders

By placing an order, you are submitting a request to purchase our products.

We reserve the right to:

  • Accept or reject any order.

  • Cancel orders in the event of an obvious pricing or availability error.

  • Request additional information to verify a purchase.

You will receive a confirmation email once your order has been accepted.

 


 

5. Prices

All published prices are subject to change without prior notice.

The prices displayed may not include applicable:

  • Local taxes.

  • Import fees.

  • Customs duties.

Where applicable, these costs will be the responsibility of the buyer in accordance with the regulations of their country.

 


 

6. Shipping

We offer international shipping.

Delivery times are estimates and may vary depending on the destination country, shipping carrier, customs procedures, or other circumstances beyond our control.

We cannot guarantee an exact delivery date.

 


 

7. Returns and Refunds

Returns and refunds will be handled in accordance with our Returns & Refunds Policy, available on this store.

 


 

8. Intellectual Property

All content on this website, including:

  • The Kneevo trade name

  • Logo

  • Photographs

  • Designs

  • Text

  • Videos

  • Graphics

is owned by Kneevo or its respective rights holders and is protected by applicable intellectual property laws.

The reproduction, distribution, or use of this content, in whole or in part, without prior authorization is prohibited.

 


 

9. Use of the Website

You agree not to use our website for:

  • Illegal activities.

  • Fraud.

  • Distributing viruses or malicious software.

  • Unauthorized access to our systems.

  • Copying or reproducing content without permission.

We reserve the right to restrict or terminate access for any user who violates these terms.

 


 

10. Limitation of Liability

To the extent permitted by applicable law, Kneevo shall not be liable for:

  • Delays caused by shipping carriers.

  • Delays resulting from customs procedures.

  • Force majeure events.

  • Indirect damages arising from the use of our products.

The use of our products is the responsibility of the customer.

 


 

11. Warranties

Our products are covered by the warranty specified in the applicable policy published on this store.

Unless otherwise required by law, we do not provide any additional warranties beyond those expressly stated.

 


 

12. Privacy

Personal data is processed in accordance with our Privacy Policy.

By using this website, you agree to such processing.

 


 

13. Changes to These Terms

We may modify these Terms of Service whenever necessary.

Any changes will take effect from the moment they are published on this website.

 


 

14. Governing Law

These Terms of Service shall be interpreted in accordance with the applicable laws of the country in which the company responsible for Kneevo is established, without prejudice to any mandatory consumer protection rights that may legally apply to customers in other countries.

 


 

15. Contact

If you have any questions about these Terms of Service, you can contact us at:

Kneevo

📧 kneevo1@use.startmail.com